Our Process

Our Step-by-Step Process

Initial Contact & Assessment

Our process begins when you reach out to us via phone, email, or our online quote form. We'll gather essential information about your vehicle and the glass damage to provide an accurate estimate.

Quick response within 2 business hours
Detailed assessment of your specific needs
Transparent pricing with no hidden fees
Insurance guidance and assistance

Scheduling & Preparation

Once you approve the estimate, we'll schedule your service at a time that works best for you. Our team will prepare all necessary materials and equipment specific to your vehicle's make and model.

Flexible scheduling (including evenings and weekends)
Ordering of OEM or OEM-equivalent glass
Preparation of specialized tools and adhesives
Confirmation call or text before appointment

On-Site Service

Our certified technician arrives at your chosen location fully equipped. We perform the repair or replacement with precision, following manufacturer specifications and safety standards.

Mobile service at your home, office, or other location
Protection of your vehicle's interior and exterior
Precise installation using industry-best practices
ADAS calibration when required (for modern vehicles)

Quality Inspection

After completing the service, we perform a thorough quality inspection to ensure everything meets our high standards. This includes checking for proper seal, alignment, and function.

Visual inspection for imperfections
Water leak testing to ensure proper seal
Function test of windows and mechanisms
Verification of ADAS calibration accuracy

Final Review & Documentation

We review the completed work with you, provide care instructions, and handle all necessary documentation for your records and insurance purposes.

Walk-through of the completed service
Care and maintenance instructions
Documentation for insurance claims
Warranty information and registration

Why Choose Our Process?

Time Efficient

Our streamlined process minimizes downtime, with most repairs completed in under an hour and replacements in 1-2 hours.

Certified Technicians

All our technicians are certified and receive ongoing training on the latest techniques and technologies.

Safety First

We follow strict safety protocols to ensure your vehicle's structural integrity and your safety on the road.

Mobile Convenience

We come to you, saving you time and eliminating the need to rearrange your schedule for auto glass service.

Advanced Equipment

We use state-of-the-art tools and calibration systems to handle even the most advanced vehicle systems.

Lifetime Warranty

We stand behind our work with a lifetime warranty on craftsmanship for as long as you own your vehicle.

Frequently Asked Questions

How long does the process typically take?

Most windshield repairs take 30-60 minutes, while replacements typically take 60-90 minutes. For vehicles requiring ADAS calibration, add an additional 30-45 minutes. We work efficiently to minimize your downtime.

Do I need to be present during the service?

No, you don't need to be present. Many of our customers leave their vehicles with us and return when the service is complete. We just need access to the vehicle and your keys if you won't be present.

How soon can I drive my car after service?

You can drive immediately after a repair. For replacements, we recommend waiting at least 1 hour before driving and avoiding car washes for 24 hours. In high humidity or cold temperatures, we may recommend additional curing time.

Do you work with insurance companies?

Yes, we work with all major insurance companies. We can help you navigate the claims process and often handle direct billing to your insurance provider, so you only pay your deductible.

What makes your process different from others?

Our combination of certified technicians, OEM-quality materials, mobile convenience, and attention to detail sets us apart. We also specialize in proper ADAS calibration, which many competitors overlook but is crucial for modern vehicle safety systems.